Request a payment holiday on your mortgage

You should complete this form if you are experiencing financial difficulties due to the current coronavirus situation, and would like to arrange a mortgage payment holiday.

We'll take a look at your request and come back to you over the next week to confirm when your mortgage payment holiday will start.

Our contact centres are extremely busy at the moment, so completing this form to request a mortgage payment holiday is the fastest way for it to be put in place for you.

Already taken a three month payment holiday?

If you have already taken a three month payment holiday and would like to request a further extension please do not use this form as we will be unable to process your request. Instead our separate online service will help you understand your options.